To create a Company dedicated to providing complete customer satisfaction using our strengths; industry experience, thirst for exceptional quality, dedication to customer satisfaction and desire for partnered mutual success.

Signature Badges is the end result of combining industry experience and business knowledge to develop a service-driven business approach: give customers what they want and eliminate problems they don’t need. We have succeeded by taking advantage of learning experiences and asking customers what is of primary importance to their business.

• We know if we tell you your order will be ready in four weeks, you expect it in four weeks: no false promises. And if for some unforeseen reason it will not be ready, you want us to let you know immediately, so there are no surprises!

• We know you want someone to check your order when you submit it so that if information is incomplete or inconsistent, your order is not terribly delayed, or worse, manufactured incorrectly.

• We know you sometimes need things to be rushed: we will not make promises we cannot keep, but we can promise to do our best to expedite. If it is not possible, we will tell you up front rather than saying yes to get your order while knowing it cannot be done.

• We know in this custom business that many orders require special attention and we will not automatically say “no.” We will charge a fee if it is something that costs us money to do, but we will always try to accommodate your special requests.

• Finally, we know if an order is made incorrectly, regardless of who is at fault, it needs to be repaired or re-done as quickly as possible.

We are confident you will find all of your critical needs addressed when you work with Signature Badges. We promise to keep the process simple, the product outstanding and the attention to service unsurpassed. We will always listen to find out what you need.

Thank you for choosing Signature.

Frank, Vincent and Lisa Favia